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You are here: Home / Terminology / Online Questions Related to ‘User Experience’ or ‘UX’

Online Questions Related to ‘User Experience’ or ‘UX’

03/26/2014 by Bob Bailey Leave a Comment

The most common questions on the Internet about user interface issues are the following in order of search frequency: [keywordeye.com/]

  1.  What is UI?
  2.  What is UX design?
  3.  What is a user interface?
  4.  What is a UX designer?
  5.  What is UI design?
  6.  What is user experience?
  7.  What is usability?
  8.  What is usability testing?
  9.  What is user experience design?
  10. What is a UI designer?
  11. What is user interface design?
  12. What is interface design?
  13. What is web usability?

We combined those related to ‘user experience’ together, and then provided the best answers given by the top three search engines (Google, Bing, and Yahoo). The following four questions were related to the ‘user experience’.

  • What is user experience?
  • What is user experience design?
  • What is UX design?
  • What is a UX designer?

We put the answers to the ‘user interface’ and ‘usability’ questions in different posts.

What is user experience, or what is UX?

User experience (abbreviated as UX) is how a person feels when interfacing with a system. The system could be a website, a web application or desktop software and, in modern contexts, is generally denoted by some form of human-computer interaction (HCI). [uxdesign.smashingmagazine.com/2010/10/05/what-is-user-experience-design-overview-tools-and-resources/]

User experience reflects on every aspect of the user’s interaction with a product or service that make up the user’s perceptions of the whole. [http://www.usabilitybok.org/glossary]

ISO 9241 defines user experience as a person’s perceptions and responses that result from the use or anticipated use of a product, system or service. According to this definition, user experience includes all the users’ emotions, beliefs, preferences, perceptions, physical and psychological responses, behaviors and accomplishments that occur before, during and after use. There are three factors that can influence user experience: system, user and the context of use. [en.wikipedia.org/wiki/ISO_9241#ISO_9241-210]

User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and their limitations.  It also takes into account the business goals and objectives of the group managing the project. UX best practices promote improving the quality of the user’s interaction with, and perceptions of, the product and any related services. [usability.gov/what-and-why/user-experience.html]

User experience (UX) involves a person’s behaviors, attitudes, and emotions about using a particular product, system or service. User experience includes the practical, experiential, affective, meaningful and valuable aspects of human-computer interaction. Additionally, it includes a person’s perceptions of system aspects such as utility, ease of use and efficiency. User experience may be considered subjective in that it is about individual perception and thought with respect to the system. [en.wikipedia.org/wiki/User_experience]

What is user experience (UX) design?

User experience design fully encompasses traditional human-computer interaction (HCI) design, and even extends it by addressing all aspects of a product or service as perceived by users. ‘User experience’ is then defined as any aspect of a person’s interaction with a given computer system, including the interface, graphics, industrial design, physical interaction, and the manual. [en.wikipedia.org/wiki/User_experience_design]

User experience design as a discipline is concerned with all the elements that together make up that interface, including layout, visual design, text, brand, sound, and interaction. UE works to coordinate these elements to allow for the best possible interaction by users. [usabilitybok.org/glossary]

What is a user experience (UX) designer?

A person who has the skills, knowledge and experience necessary to design and develop user interfaces that provide acceptable user experiences on websites and web apps.

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